Refund or cancellation of order is strictly disallowed in our company.
Once the payment/transaction is done, the order is considered as finalized and customer agreed to all the T&C though-out the order process.
We only allow refund for exceptional conditions as below:
1. We have no stock or insufficient stock to fulfill the requirement of your order.
2. Customer received defected items
3. Any other circumstances caused by the mistakes from Vsmash (Example: wrong pricing, sending wrong item, and etc)